First please try the following steps to see if this resolves the issue:
Please Contact Us if you are having ongoing technical difficulties with the website. If you see an error message or any other display errors, please describe these in detail or ideally send a screenshot image so we can understand the exact issue.
Please first try the following steps to resolve the issue:
Card payments are processed through our payment processing platforms, Stripe or PayPal. Payments may fail to process for a variety of reasons usually beyond our control. If you have tried the steps above and you are still unable to process your payment, you may need to contact your issuing bank to authorise the payment.
Please Contact Us immediately and we will switch your membership as soon as possible.
There are a number of reasons why you may be having difficulty logging in to your account.
If you cannot log in to your account, please try the following steps:
If you have tried the previous steps and find you are still unable to log in please Contact Us. Please provide us with as much detail as possible to describe the issue, for example the wording of any error messages shown. Screenshots of errors messages or other issues can be very useful to help us to resolve your issue as soon as possible.
Our website has been designed to work on most modern browsers with reasonable internet connections. We recommend using Google Chrome.
If you are experiencing difficulty accessing or viewing aspects of the website we recommend:
Unfortunately we are unable to account for all combinations of hardware, software and internet connection.
Please Contact Us if you are having technical difficulties with the website. If you see an error message or any other display errors, please describe these in detail or ideally send a screenshot image so we can understand the exact issue.
It is against our Terms and Conditions to make any copy of content contained within this website, electronic or otherwise.
The website is fitted with software to prevent copying. Any user found copying or distributing FRCEM Success materials will have their account suspended without refund and may be subject to legal proceedings.